WORD WORKSHOPAre you new to using Microsoft Word, or need to fill in some gaps? Learn how to create, edit, format, print, save and open a document. Add images, bullet points, numbering and borders. Spell and grammar check your document. Add headers and footers and change line spacing. Gain confidence in using Word!
Course ID: B165
Dates: Sat 24 & 31 May Time: 9am-12pm Course Length: 2 mornings Course Fee: $75 Tutor: Jo Martin |
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BOOST YOUR COMMUNICATION SKILLSWe have all been in situations where we’ve been misunderstood, despite agreeing on a course of action & giving what we thought were clear instructions, leaving us frustrated or angry. Was it them or our inability to communicate clearly? We’ve sent an email in haste & wonder why we receive a curt (or no) response. We have failed to listen & engage with the other person and wonder why we don’t get the contract, the job offer or follow up social engagement. Do you avoid difficult situations because you don’t know how to deal with them? Communication skills are necessary because they help us to share information, understand others & build connections. They play a vital role in professional relationships, education, work & socially. Good communication enables clear expression, active listening & collaboration. It enhances understanding & reduces conflict. Join this short one-day workshop to help boost your communication skills.
Course ID: B255
Date: Sat 24 May Time: 9am-3.30pm Course Length: 1 Day Course Fee: $75 Tutor: Judith Sunderland Level: All |
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CUSTOMER SERVICEAn opportunity to reflect on ways to add value to the customer experience along with developing a customer focused, can-do attitude to deliver service excellence with self-assurance to a wide range of customers —even with the more challenging customers.
Course ID: B257
Date: Thursday 5 June Time: 6pm-8pm Course Length: 1 Evening Course Fee: $40 Tutor: Judith Sunderland *Classes can be booked and tailored to suit your business—please enquire.
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A BEGINNERS GUIDE: USING YOUR TABLET and SMARTPHONEDo you struggle to use your Smartphone or Tablet? Then this workshop is for you! Learn how to confidently use technology so you can stay connected with your children and grandchildren. Our tutor, Andrea Nagy, runs a family technology business and has extensive knowledge of handheld devices. This is a hands-on class so bring your tablet or phone (fully charged). Suitable for both iPhones and Androids. Andrea will patiently explain the basics so you can turn fear into fun!
Course ID: B120
Dates: Sat 7 & 14 June Time: 9am-1pm Course Length: 2 Mornings Course Fee: $80 Tutor: Andrea Nagy |
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PRESENTATION SKILLSDo you try to avoid any situation where you have to speak in front of others? Do you break into a cold sweat at the mere thought of having to give a formal presentation? Presentation skills aren’t just for public speakers - they’re essential in various scenarios, from team meetings to personal celebrations. The good news is there are lots of things you can do to become a more effective and confident presenter, whether you're addressing a handful of people or a crowd of thousands.
Top presentation tips will include: The importance of planning; how to add personality and life into your presenting style; what to do when things go wrong; how to engage with your audience and handle their questions. Sharpen your communication skills and create those “Wow” moments that will make your presentation memorable. Consider investing in a presentation skills course to reap these benefits and gain confidence! Course ID: B250
Start date: Monday 9 June Time: 6-8.30pm Course Length: 3 Weeks Course Fee: $80 Tutor: Judith Sunderland |
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EXCEL WORKSHOPAn introduction to this popular program. Learn how to create spreadsheets, charts, perform calculations with formulae, make and sort lists, format data, etc. This course is designed to help build your skills and confidence. No previous knowledge of spreadsheets required. Make Excel work for you!
Course ID: B103
Dates: Saturday 21 & 28 June Time: 9am-12.30pm Course Length: 2 Mornings Course Fee: $80 Tutor: Jo Martin Level: All Requirements: Basic computer skills |
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LEADERSHIP vs MANAGEMENTEvery good manager strives to be a good leader, but management and leadership are two different mindsets. Management tends to consider the what and the how, whilst Leadership considers the why. The former focuses on the results and the latter on the purpose and vision. In this workshop learn how you already possess and apply these skills both in your home life and the workplace. Discover how to get the balance right between these two disciplines with some practical tips and exercises.
Course ID: B242
Date: Saturday 28 June Time: 9am-3.30pm Course Length: 1 Day Fee: $75 Tutor: Dr Melanie Miller Level: All |
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